[en] How to Format a USB Drive as FAT32
[en] Quasar Science RR-R2 series of fixtures can be updated with a USB thumbdrive but it needs to be the FAT32 format. NTFS and ExFAT are not compatible with the USB driver in the RR-R2 fixtures.
[en] As Microsoft evolves their Windows OS, it has become increasingly difficult for some to format a USB drive with the older FAT32 format.
[en] Option 1: Format with Disk Utility on MacOS. It will allow FAT32 and is the easiest option if you have a Macbook available to you.
[en] On MacOS press Command + Spacebar on the keyboard. (Opens up the Spotlight Search)
[en] Type: Disk Utility and press ENTER to open
[en] Select your USB drive in the left-hand list. Then click ERASE in the top right bar
[en] The default format should be FAT32
[en] Option 2: Use Windows OS and Format USB flash drive/pen drive with CMD (Command Prompt)
[en] Open the Start Menu and type cmd in windows search, then right-click on it and click run as administrator
[en] In the Command Prompt window type the command: diskpart
[en] Press Enter to launch the DiskPart utility
[en] Next, to show all available drives type: list disk
[en] This will list all the Disks by # (i.e. 0, 1, 2 etc). Be sure you see your USB drive and note the Disk #.. If your USB drive is, for example, Disk 3.. you will use this with the SELECT command.
[en] Now type: Select Disk # (where # = the number of your Disk from List Disk)
[en] Now that your USB drive is selected, type: format fs=fat32
[en] If you need to assign a drive letter, type: assign letter=h
[en] Replace "h" with the drive letter you desire. They cannot overlap and each drive needs a unique drive letter.
[en] type Exit and close out of the utility.
[en] You should now see the dive in Windows Explorer and can place the firmware update files in the root directory.